If you try logging in too many times with the incorrect username or password, you will be temporarily locked out of your account.
If you have forgotten your password, you can reset your password by clicking the "Forgot your password?" link. Please read here for further information.
Please note that if you have changed your password you will still be required to wait the full length of the lockout period before being able to login with the new password.
If you are still having troubles please contact your account administrator or if required, submit a support ticket above and one of our Cimar Support team will be in contact.